Most CMMS software vendors provide what can be defined as "application" support. In those cases, a client is provided with software upgrades, patches, and a limited amount of guidance by telephone, email or FAQ's on a web site.

Recognizing that a client with expectations for success will be relying on a system expert for their particular brand of CMMS, EAM University has developed an effective approach toward providing that support. We call it "TimeBank", and our most successful clients utilize both the "application support" from their CMMS vendor, and our "system support", or TimeBank offering as a means to running an efficient CMMS system in conjunction with their daily maintenance operations. Learn more about the EAM / CMMS system support concept: Timebank